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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Frese products

The group "New Technologies" offers for review the products of the plant Frese: dynamic, manual, combined and static balancing valves, control valves, linear and rotary actuators, rotary dampers and shut-off valves, flow control valves, sensors and devices, bypass blocks, flow control valves, differential pressure control valves, hot water valves, thermostatic and system valves, all-welded steel ball valves, sanitary valves, fittings, non-freezing taps, shut-off valves and taps, radiator connections and drain valves, universal necks and shower pipes, flow and differential pressure regulators, ready-made strapping units, pressure gauges, thermal insulation casings, strainers
  • Dynamic balancing valves Frese
    Dynamic balancing valves
    ALPHA HCR Marine, etc.
  • FUELSAVE system Frese
    FUELSAVE system
    FUELSAVE et al.
  • Control valves and actuators Frese
    Control valves and actuators
    OPTIMA, MODBUS, OMEGA, etc.
  • Linear drives Frese
    Linear drives
    MO, Standard, SA, HO, SI, etc.
  • Rotary flaps and shut-off valves Frese
    Rotary flaps and shut-off valves
    38-3000, 38-3010, 38-3025, etc.
  • Rotary drives Frese
    Rotary drives
    58-8940, 58-8959, 58-8960, etc.
  • Flow control valves Frese
    Flow control valves
    59-35162, 59-35200, etc.
  • Sensors and devices Frese
    Sensors and devices
    ELCO-100, PT100, etc.
  • Bypass blocks Frese
    Bypass blocks
    MODULA, MODULA Pro, etc.
  • Dynamic flow control valves Frese
    Dynamic flow control valves
    53-2200, 53-2228, 38-5030, etc.
  • Differential pressure control valves Frese
    Differential pressure control valves
    53-3200, 53-3243, 38-0860, etc.
  • Manual balancing valves Frese
    Manual balancing valves
    53-2170, 53-2171, 53-2172, etc.
  • Valves for hot water supply Frese
    Valves for hot water supply
    58-9001M, 47-20200, etc.
  • Energy management Frese
    Energy management
    48-5548, 53-1300, 53-1320, etc.
  • Thermostatic valves and accessories Frese
    Thermostatic valves and accessories
    38-1101, 38-1102, 38-1103, etc.
  • System valves and accessories Frese
    System valves and accessories
    filters, plugs, etc.
  • Internet of Things IoT Frese
    Internet of Things IoT
    FLOWGUARD, BYPASS, etc.
  • All-welded steel ball valves Frese
    All-welded steel ball valves
    90015410, 90020410, etc.
  • Sanitary valves and fittings Frese
    Sanitary valves and fittings
    29-2014, 46-9006, 09-0956, etc.
  • Combined balancing valves Frese
    Combined balancing valves
    OPTIMA, OPTIMIZER, etc.
  • Flow regulators Frese
    Flow regulators
    53-2200, 49-9021, 53-2055, etc.
  • Static balancing valves Frese
    Static balancing valves
    53-2172, 53-2173, 53-2174, etc.
  • Differential pressure regulators Frese
    Differential pressure regulators
    PV-SIGMA Compact, etc.
  • Ready-made binding knots Frese
    Ready-made binding knots
    MODULA Compact, etc.
  • Thermostatic balancing valves Frese
    Thermostatic balancing valves
    47-2820, 47-2821, 47-2822, etc.
  • Measuring instruments Frese
    Measuring instruments
    2023P, SMART Balance, etc.
  • Drives Frese
    Drives
    53-1292, 53-1291, 53-1290, etc.
  • Accessories Frese
    Accessories
    38-5020, 38-5040, 38-0857, etc.

NEW TECHNOLOGIES GROUP

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